Work hard, play hard together.

At TutorOcean, we are changing the way people teach and learn on a global scale. The work we do helps people achieve their goals… and it feels good! We believe in amazing user experience and we work hard each day to make that happen. We are growing, and this is where you come in.

What you’ll be doing:

• Support new and existing customers with your knowledge of the TutorOcean platform
• Deliver high-quality support across multiple customer service platforms (email, chat, phone, text, webinar)
• Guide students, tutors, and partners through the onboarding process
• Be a passionate advocate for all users while answering any questions that come your way
• Show empathy to users while solving problems and addressing unsatisfactory experiences
• Clearly share user experiences with our engineering team
• Always be looking to improve our user experience
• Take on roles, assignments, and duties as TutorOcean grows

What you should have:

• Fluency in oral and written English. The more languages you know the better
• Incredible empathy. You understand customers and will be an excellent advocate for TutorOcean’s users and care about their experience
• Excellent verbal and written communication skills, whether you’re explaining a new policy to customers in a live webinar setting, or responding to support issues over email
• Calm under pressure. You are organized, can multitask, and have great follow-through with a get the job done mentality
• Forward-thinking. You’re always looking for ways to innovate, test, and track results
• Passion. You are driven by helping others and being at the forefront of a fast-growing brand
• Proficiency in using computers. High keyboard speed and the ability to quickly navigate between various tools are a must
• Excellent reading comprehension and writing skills. Must be able to connect what users are asking for with answers to their issues
• Ability to work well in a team environment and continuously improve processes on behalf of users
• 1-2 years support experience in retail, hospitality or other service industry support environments is preferred
• A bachelor’s degree or college experience preferred, but not a deal-breaker

Are you ready to join one of Canada’s up-and-coming startups disrupting the $160B EdTech space?

Level: Entry / Junior

Reports to: VP of Growth

Location: Can be remote (HQ in Ottawa, Canada)

Description: We are looking for a smart, ambitious, marketer who loves to design, create and deliver marketing programs to help support our expansion and growth objectives. You will be instrumental in our acquisition and conversion strategies that help convert both tutors and students while supporting our brand-building awareness campaigns. The person who fills this position will be an integral member of the team tasked with developing exciting new programs, delivering growth experiments and driving our data analytics to ensure we can easily measure our results. Is that you?

Our Mission: Empower anyone who wants to share their knowledge with those who are keen to learn, wherever they are in the world!

Who We Are: TutorOcean is a global marketplace, peer-led tutoring platform and virtual classroom software enabling the next generation digital learning environments.  TutorOcean is a place where connections are made instantly, knowledge is shared and a community is born without any geographical boundaries.

Platforms like Zoom are still focused on an old paradigm of 1-to-many “broadcast” style delivery in which lecturing is still considered the medium.  Others believe VR/AR will be the next key trend until they realize it is just a novelty with limited but useful applications.

We believe that education will become much more highly Socratic and inclusive, in which interactions become more meaningful, and relationships with students continue well after their degree as part of the larger journey for knowledge.

Join us in building a student-centric solution that meets the modern needs of education in today’s highly connected mobile world.

Key responsibilities will be:

• Own the entire lifecycle marketing strategy helping nurture and convert both tutors and students
• Build and manage a rich content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.
• Manage marketing communications (newsletters, webinars, product notifications, etc.)
• Build and manage the company’s social media profiles and presence, including Facebook, Twitter, LinkedIn, Google+, Pinterest, and potentially additional channels (Snapchat, Instagram, Vine, etc.)
• Create shareable content appropriate for specific networks to both spread our brand and our content and links
• Create blog content and other helpful resources to arm our channel partners with everything they need to succeed
• Work alongside other marketers and content producers to help distribute content that educates and entertains our audience

The right candidate will be able to provide us with the following skills:

• Loves challenging yourself with new projects or creating new marketing programs just for learning
• Excellent communicator and creative thinker, with an ability to use data to inform all decisions
• Empowered to take ownership of the projects you work on
• Able to multitask, prioritize, and manage time efficiently
• Ability to think about processes and scale above all else to work efficiently and effectively with multiple team members collectively and cohesively

Bonus skills:

• Proficiency in HubSpot’s marketing email automation
• WordPress and HTML plus SEO knowledge
• Canva and/or Adobe Creative Suite

Technologies we use:

Interested in HubSpot CRM, WordPress, Google Analytics, Hootsuite, Frase.io, SEMRush, Google Suite and many many more? So are we!

To apply, send a msg and your CV to careers@tutorocean.com. Ensure the subject line of your email contains “Digital Marketing Specialist” and please include your salary expectations in your application.

If you are selected for an interview, you will be contacted within a week or two to confirm a date and time.

Thanks for dropping by and good luck!

Are you ready to join one of Canada’s up-and-coming startups disrupting the $160B EdTech space?

What you’ll be doing:

• Expand our market share by continually building pipeline deals that drive potential customers to partner with TutorOcean.
• Help potential customers identify opportunities to use the TutorOcean management platform, and develop compelling value propositions for different types of prospects.

What you should have:

• Fluency in oral and written English.
• Excellent verbal and written communication skills to communicate with customers using live webinar, phone, email, or in person.
• Responsible attitude. You take ownership, and do what it takes to get results.
• Passion. You are outgoing, self-driven and want to be at the forefront of a fast-growing brand.
• Experience cold calling potential customers.
• Experience using lead generation tools like LinkedIn Sales Navigator or similar.
• Experience using a CRM (HubSpot, Salesforce, etc.) to manage your pipeline.
• 1-3 years sales experience. An outbound SAAS environment preferred.
• A university degree or college diploma. Preferred, but not a deal-breaker.

Is This You?

You can envision building an incredible movement across Canada, the United States, and beyond. You embody an entrepreneurial spirit and will go the extra mile to get things done. You know how to open doors and are not scared to talk to people.

Are you ready to join one of Canada’s up-and-coming startups disrupting the $160B EdTech space?

Level: Entry / Junior

Reports to: VP of Growth

Location: Can be remote (HQ in Ottawa, Canada)

Description: We are looking for a full-time sales development rep to work with our marketing team to help develop new growth channels.  We have identified several key industry segments that are ideal opportunities that are aligned with our mission. You will be responsible for making cold calls to potential new partners, build relationships for referrals, develop a thought leadership position on social media as well as create outbound email campaigns.  You should be energetic, well-spoken, passionate and driven to create long-lasting relationships by uncovering mutual beneficial relationships around the common goal of supporting lifelong learning opportunities.

Our Mission: Empower anyone who wants to share their knowledge with those who are keen to learn, wherever they are in the world!

Who We Are: TutorOcean is a global marketplace, peer-led tutoring platform and virtual classroom software enabling the next generation digital learning environments.  TutorOcean is a place where connections are made instantly, knowledge is shared and a community is born without any geographical boundaries.

Platforms like Zoom are still focused on an old paradigm of 1-to-many “broadcast” style delivery in which lecturing is still considered the medium.  Others believe VR/AR will be the next key trend until they realize it is just a novelty with limited but useful applications.

We believe that education will become much more highly Socratic and inclusive, in which interactions become more meaningful, and relationships with students continue well after their degree as part of the larger journey for knowledge.

Join us in building a student-centric solution that meets the modern needs of education in today’s highly connected mobile world.

Key responsibilities will be:

• Understanding partner needs and offering solutions and support
• Researching potential partners from business directories, web searches, or digital resources
• Creating and maintaining a list/database of prospect partners
• Cold calling; making multiple outbound calls to potential partners
• Presenting and delivering information to potential partners
• Answering potential partner questions and follow-up call questions
• Tracking weekly, monthly, and quarterly performance and partner metrics
• Maintaining database (HubSpot, CRM, Excel, etc.) of prospective partner information

The right candidate lead will be able to provide us with the following skills:

• Takes pride in solving tough problems 
• Empowered to take ownership of the projects you work on and loves measuring performance through data
• Comfortable making cold calls and talking to new people all-day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanour
• Able to multitask, prioritize, and manage time efficiently
• Tenacity to handle rejection and continue on with a positive attitude when reaching the next potential partner
• Knowledge of sales processes from initiation to close is a great bonus

Technologies we use:

Interested in LinkedIn Sales, HubSpot CRM, Google Gmail, Google Slides and much more? So are we!

To apply, send a msg and your CV to careers@tutorocean.com. Ensure the subject line of your email contains “Sales Development Rep” and please include your salary expectations.

If you are selected for an interview, you will be contacted within a week or two to confirm a date and time.

Are you ready to join one of Canada’s up-and-coming startups disrupting the $160B EdTech space?

Level: Entry / Junior

Reports to: VP of Growth

Location: Can be remote (HQ in Ottawa, Canada)

Description: As part of the Marketing team, the Social Media Specialist is responsible for the effective creation and implementation of all our social media campaigns. They will be responsible for continuing to build the brand, maximize awareness, and drive user acquisition. Furthermore, they will manage the TutorOcean social media presence, including Facebook, LinkedIn, Instagram, Pinterest, Twitter and additional channels that may be deemed relevant like TikTok. The Social Media Specialist will understand what it takes to create compelling brand content, build our online community, and interact effectively with students and tutors. 

Our Mission: Empower anyone who wants to share their knowledge with those who are keen to learn, wherever they are in the world!

Who We Are: TutorOcean is a global marketplace, peer-led tutoring platform and virtual classroom software enabling the next generation digital learning environments.  TutorOcean is a place where connections are made instantly, knowledge is shared and a community is born without any geographical boundaries.

Platforms like Zoom are still focused on an old paradigm of 1-to-many “broadcast” style delivery in which lecturing is still considered the medium.  Others believe VR/AR will be the next key trend until they realize it is just a novelty with limited but useful applications.

We believe that education will become much more highly Socratic and inclusive, in which interactions become more meaningful, and relationships with students continue well after their degree as part of the larger journey for knowledge.

Join us in building a student-centric solution that meets the modern needs of education in today’s highly connected mobile world.

Key responsibilities will be:

• Daily posting, maintenance, and monitoring of all our social media channels

• Propose campaigns and strategies to increase engagement and drive lead generation

• Create and lead the social media marketing calendar including monthly content

• Write engaging, original content with a strong brand voice for all social channels

• Generate content & idea creation for social media posts (captions, ideas, images etc.)

• Develop an optimal posting schedule, considering traffic and customer engagement metrics

• Facilitate online conversations with customers and respond to queries

• Stay up to date with changes in social platforms ensuring maximum effectiveness

• Track, measure and analyze all initiatives to report on social media ROI

• Maintain up to date knowledge of social media trends, algorithms, issues and best practices

The right candidate will be able to provide us with the following skills:

• Loves challenging yourself with new projects or creating new marketing programs just for learning
• Excellent communicator and creative thinker, with an ability to use data to inform all decisions
• Empowered to take ownership of the projects you work on
• Able to multitask, prioritize, and manage time efficiently
• Ability to think about processes and scale above all else to work efficiently and effectively with multiple team members collectively and cohesively

Bonus skills:

• Strong graphic design skills (Canva and/or Adobe Creative Suite)
• Interested in learning how to blend social media and corporate SEO content
• Comfortable with on-camera filming

Technologies we use:

Interested in HubSpot CRM, WordPress, Google Analytics, Hootsuite, Frase.io, SEMRush, Google Suite and many many more? So are we!

To apply, send a msg and your CV to careers@tutorocean.com. Ensure the subject line of your email contains “Social Media Specialist” and please include your salary expectations in your application.

If you are selected for an interview, you will be contacted within a week or two to confirm a date and time.

Thanks for dropping by and good luck!

Are you ready to join one of Canada’s up-and-coming startups disrupting the $160B EdTech space?

We are looking for a full-stack developer to help us build our next-generation platform. If you are passionate about the latest web trends and translating code into user-friendly user experiences, we would definitely like to meet you. 

What you’ll be doing:

• Collaborating with other disciplines across Engineering, UX, and Product to help develop front-end solutions for students and administrators
• Translating mock-up designs into high-quality code
• Developing React components and using libraries like Redux
• Building reusable and scalable components that are API-first driven
• Using modern technologies and frameworks, including JavaScript, to develop large front-end web applications that scale and perform well on all web-capable devices and browsers

What you should have:

• Loves challenging yourself with new projects or hacking just for learning
• A passion for constantly learning
• Takes pride in solving tough problems with simple code
• Empowered to take ownership of the projects you work on
• Has a strong commitment to quality and not skipping core code reviews
• Excellent skills in any of the following: React, JavaScript, HTML, CSS, NodeJS, NoSQL (MongoDB)

Are you ready to join one of Canada’s up-and-coming startups disrupting the $160B EdTech space?  We are looking for a Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for designing and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

What you’ll be doing:

• Working in an Agile environment, participating in scrum ceremonies to help solve problems and learning how teams can improve
• Collaborating with other team members across Engineering, UX, and Product to develop engaging front-end solutions for both iOS and Android platforms
• Leverage native APIs for deep integration to create smooth User Interfaces that are intuitive for users within an educational environment
• Diagnose and fix bugs and performance issues
• Adopt best coding practices and write automated tests to ensure the product is of the highest quality
• Building reusable and scalable components that are API-first driven
• Using modern technologies and frameworks, to develop front-end applications that scale and perform well on low-end devices across multiple operating system versions

What you should have:

• Computer Science or Software Engineering degree or equivalent work experience
• 2 – 3 years of work experience developing iOS and Android applications.  Ideally, the app has been published on respective app stores
• Loves challenging yourself with new projects or experimenting to learn new technologies
• Firm grasp of Swift and Java, has developed native apps on both iOS and Android, bonus if you are familiar with digital pen, video conferencing technology
• Extensive experience working with third-party dependencies and debugging dependency conflicts
• Familiarities with native build tools, like XCode and Android Studio
• Experience with unit and automation testing suits, like Appium, XCTest, DeTox

TutorOcean is looking for an experienced and creative UI/UX Designer to join our team and take our customer experience to the next level.  TutorOceans’ mission is to help create connections between tutors and students and empower people to share their knowledge with others.  If you have the experience and the passion to change the world, reach out to us.

As a UI/UX Designer, you will be responsible for delivering the best web and mobile user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. 

You will be designing ideas using various methods and the latest technology. You will be designing graphic user interface elements that will engage users to connect and share learning experiences and knowledge for both large educational institutions and the general public.

What you’ll be doing:

• Plan and implement new user interface designs based on customer needs and input from stakeholders
• Optimize and provide suggestions for existing user interface designs
• Test for intuitivity and experience
• Communicate with clients to understand their business goals and objectives
• Develop technical and business requirements and always strive to deliver intuitive and user-centred solutions
• Combine creativity with an awareness of the design elements
• Create prototypes for new product ideas
• Test new ideas before implementing 
• Conduct an ongoing user research

What you should have:

• 2 – 3 years of experience as a UI/UX Designer or similar role
• UI design portfolio
• Bachelor’s degree in relevant field
• Excellent interpersonal and communication skills
• Ability to discuss and explain design options
• Detail-oriented
• Critical thinker
• Problem solver and customer-centred
• Knowledge of Adobe range of products including Photoshop, Illustrator, InDesign, Acrobat and Dreamweaver
• 2 years of experience with HTML5 & CSS3
• Some knowledge of Usability Factors in Human-Computer Interaction.
• Experience mentoring other junior designers and providing guidance on UX/UI principles

About TutorOcean
TutorOcean is a global tutoring marketplace and supplemental learning platform. Don’t let the name fool you – tutors can be teachers, instructors, professors, coaches, advisors and much more. TutorOcean enables learners and tutors to connect anytime and anywhere. Through our intuitive and integrated online classroom, collaborative whiteboard technology, live video and more – tutors are able to cultivate the internal motivation and potential of learners, and thus help them achieve their goals. It’s a place where connections are made instantly, knowledge is shared and acquired in real-time, and community is created while breaking geographical boundaries.